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File Name : 1686144192.M858576P3871388.premium240.web-hosting.com,S=4116,W=4240:2,S

Date: Wed, 7 Jun 2023 13:23:08 +0000
From: Strivia Solutions <hi@striviasolutions.com>
To: Monnify <support@monnify.com>
Cc: Kingsley Nubia <kingsley.nubia@moniepoint.com>
Message-ID: <4E5D21AE-B9F3-42D3-8BF5-141E462882B5@edison.tech>
In-Reply-To: <GEYPL9N1P4Z_648080c4d2c32_373fe82379e3_sprut@zendesk.com>
References: <GEYPL9N1P4Z_648080c4d2c32_373fe82379e3_sprut@zendesk.com>
Subject: Re: [Moniepoint] Re: REGISTRATION ISSUE
MIME-Version: 1.0
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I do not have a registration issue.

My complaint is that your team rejected my bank account change    because it was a 'virtual' account.

Are microfiance banks like Kuda, OPAY, etc also considered virtual accounts? Lastly, can I use the personal account of the company director for account settlement?

Regards

>  
> On Jun 7, 2023 at 1:06 PM,  <Victoria Kujore (Monnify) (mailto:support@monnify.com)>  wrote:
>  
>  
>    
>  
>
>  Hello,
>    
>  Thank you for choosing Monnify,
>    
>  Please note that your account has been activated. Please refresh your dashboard to confirm.
>    
>  Welcome onboard.
>    
>  
>   [GEYPL9-N1P4Z]  
>  
>    
>  
>  
>  
 
 
     
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<html><body><div id=3D=22edo-message=22><div></div>I do not have a regist=
ration issue.&nbsp;</div><div id=3D=22edo-message=22><br></div><div id=3D=
=22edo-message=22>My complaint is that your team rejected my bank account=
 change &nbsp;because it was a 'virtual' account.</div><div id=3D=22edo-m=
essage=22><br></div><div id=3D=22edo-message=22>Are microfiance banks lik=
e Kuda, OPAY, etc also considered virtual accounts=3F Lastly, can I use t=
he personal account of the company director for account settlement=3F</di=
v><div id=3D=22edo-message=22><br></div><div id=3D=22edo-message=22><br><=
/div><div id=3D=22edo-message=22>Regards&nbsp;</div><br><div id=3D=22edo-=
meta=22><div id=3D=22edo-signature=22 style=3D=22font-family: sans-serif,=
 'Helvetica Neue', Helvetica, Arial;=22></div></div><div id=3D=22edo-orig=
inal=22><div><br><br><blockquote type=3D=22cite=22 style=3D=22margin:1ex =
0 0 0; height: min-content; border-left:1px =23ccc solid;padding-left:0.5=
ex;=22><div>On Jun 7, 2023 at 1:06 PM, &lt;<a href=3D=22mailto:support=40=
monnify.com=22>Victoria Kujore (Monnify)</a>&gt; wrote:<br><br></div><div=
>
  <meta http-equiv=3D=22Content-Type=22 content=3D=22text/html; charset=3D=
utf-8=22>
  <style type=3D=22text/css=22>
    table td =7B
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    =7D
    body=5Bdir=3Drtl=5D .directional=5Ftext=5Fwrapper =7B direction: rtl;=
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</style>

</div>
<span style=3D=22color:=23=46=46=46=46=46=46=22 aria-hidden=3D=22true=22>=
=5BGEYPL9-N1P4Z=5D</span>

<div itemscope=3D=22=22 itemtype=3D=22http://schema.org/EmailMessage=22 s=
tyle=3D=22display:none=22>  <div itemprop=3D=22action=22 itemscope=3D=22=22=
 itemtype=3D=22http://schema.org/ViewAction=22>    <link itemprop=3D=22ur=
l=22 href=3D=22https://support.monnify.com/hc/requests/895585=22>    <met=
a itemprop=3D=22name=22 content=3D=22View ticket=22>  </div></div>
</div></blockquote></div></div></body></html>
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